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Returns Policy

Your item(s)  are eligible for return within 14 days of you receiving your item(s).

Please email us at lucindas@lucindas-purley.co.uk within 5 days of receiving your item(s), with your request to return.

Item(s) must be new and in unworn condition with all packaging and tags still attached.  Once your item(s) are received, and inspected, we will send you an email to notify you that we have received the item(s) and also to notify you if we have approved your refund.

Please note, for hygiene reasons, we cannot accept returns of pierced earrings.

Please note that you will have to cover the cost of returning the item and send it 'signed for' as we cannot be responsible for lost packages.